All orders placed before 2pm mon-fri are sent same day on a tracked service. Orders placed over the weekend are sent on Monday. Standard delivery days are Monday to Friday.
Most orders are delivered within 48 hours but remote regions, islands, Northern Ireland and the Scottish highlands usually take 2 to 4 working days.
For peace of mind we will send you a tracking number as soon as the item is dispatched so you can track your parcels journey.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
We offer FREE shipping on all orders to the UK.
Delivery rates outside the UK are calculated on a country by country basis. As we offer free shipping within the UK it is our aim not to profit from delivery charges but cover the cost of each shipment. If the shopping cart does not automatically calculate your desired country please contact us and we will provide a competitive shipping quote.